01691 688 966
07813 918 944
contact@bellanhurst.co.uk

FAQ

Are we insured?

Yes, Bellanhurst Ltd is fully insured for working in your home.


Do we offer fixed price quotes?

Yes, providing the specification does not change. In fact, we prefer to work this way. We find that our clients like to know that price at the end of a project is the same as the price agreed at the beginning. Inevitably with building work, there is always the potential to uncover unexpected issues during a project but we do try foresee these and budget for them accordingly.


Do we guarantee our work?

Yes, for 12 months. Most items of equipment, sanitary ware, kitchen cabinets and doors and other materials may have their own manufacturers guarantee also.

We pride ourselves on our straightforward and honest approach to our customers. Just because a job has been completed and our final payment has been made, does not mean that we won't come back to address any customer concerns.

Nearly half of our business is 'repeat business'. This is because of our attention to detail and dedication to honouring our commitments before, during and after a project has been completed.


Do we charge for quotes?

No, we offer a no obligation estimate for works, once this is agreed a full specification will be drawn up, again free of charge.


Do we ask for stage payments or deposits?

Yes, but each job is individually specified so these may vary job to job. We generally look to charge a small deposit to secure and schedule a booking, a further stage payment at the start of the project, a payment mid way through the project and a final payment on satisfactory completion.

scheduled payments are always agreed in advance.


Do we employ qualified tradesmen?

Yes, anyone Bellanhurst Ltd works with is fully qualified and insured in their specific trade.


Can we provide references?

Yes, full references available upon request or by viewing our References page.


Do we liase with planning and building control officials?

Yes we offer a full project management facility - in fact we prefer it this way. As a matter of course our work is completed in accordance with currently specified building regulations.